Overview
ZenBriefr turns every Zendesk ticket into an at-a-glance brief. Agents get fast context; managers get clear reporting; attachments are safe and smart.
Getting Started →
Install, connect, and try your first summary.
Agent Guide →
Daily workflows: summaries, attachments, OCR.
Admin Guide →
Permissions, configuration, compatibility.
Attachments & OCR →
Preview, extract, and insert visual evidence.
Security & Privacy →
Proxy URLs, ephemeral OCR, minimal retention.
FAQ →
Common questions and answers.
Release Notes →
What changed and when.