Now available in the official Zendesk Marketplace. Install with one click and start generating AI summaries, extracting text from screenshots, and viewing files instantly—all without leaving Zendesk.
Three simple steps to start generating AI summaries in your Zendesk
Search for "ZenBriefr" in your Zendesk Marketplace or use our direct install link
Click "Install" and authorize ZenBriefr to access your Zendesk. No complex setup required.
Open any ticket and click "Generate Summary" in your sidebar. AI analysis begins immediately.
Purpose-built to work seamlessly within your Zendesk interface
Generate intelligent summaries of any ticket length. AI reads all comments, internal notes, and context to create clear, structured summaries in seconds.
Extract text from error messages, invoices, and screenshots automatically. Process multiple images with bulk operations and get formatted text output.
View PDFs, images, and documents without downloading. Modal overlay keeps you in Zendesk context while reviewing attachments.
Insert summaries and extracted text directly into tickets as internal notes. Formatted automatically and ready for your workflow.
Seamless integration that feels like a native part of Zendesk
ZenBriefr appears in your ticket sidebar, always available when you need it. No new tabs, no context switching—just seamless workflow integration.
Uses Zendesk's secure OAuth authentication. Your data stays within Zendesk's security perimeter with zero external storage required.
Your team can start using ZenBriefr immediately. Intuitive interface follows Zendesk design patterns your agents already know.
Usage-based pricing that scales with your needs, not your team size
Our team has helped hundreds of Zendesk teams get up and running. We're here to help with installation, setup, and optimization.
Install from Marketplace →