AI summaries, reply drafts, and OCR — built into your Zendesk sidebar. No Copilot. No per-agent fees. No context switching. Just fast, focused support.
Every ticket. Every shift. Every handoff.
Zendesk Copilot starts at $50 per agent per month. ZenBriefr is $99 flat.
Processing 200+ tickets monthly with attachments
SaaS, software, and app support teams
Dealing with error logs, screenshots, and documentation
Teams that want to stay in Zendesk without downloads
"Support agents spend more time reading than solving. Long threads, messy handoffs, attachments nobody opens — I built ZenBriefr to fix that. Ten seconds to full context, every time."— Curtis, ZenBriefr Founder
Click any PDF, image, or document to view it in a modal overlay. No downloads. No new tabs. Just click and see.
Extract text from screenshots, error messages, invoices automatically. Copy-paste instead of retyping.
Automatically find and organize meeting links, file shares, and URLs from ticket content. Smart filtering avoids footer links.
Enhance your replies with AI assistance. Choose from 4 tones: Professional, Empathetic, Technical, and Concise.
Get instant summaries tailored for status checks, agent handoffs, manager briefs, or customer follow-ups. Adapts detail to ticket complexity.
Download multiple attachments at once in organized ZIP files. Perfect for complex tickets with many files.
We don't store your ticket data. Ever. Hash-based caching for 24hrs max, then auto-deleted.
One ticket, multiple perspectives. Get the right summary for status updates, agent handoffs, customer follow-ups, or manager briefs.
One flat rate. Unlimited users. No per-agent tax.
Install ZenBriefr in 60 seconds. Start your 14-day free trial. Cancel anytime.
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